judiku Privacy Policy
judiku prioritises the security and confidentiality of every member's personal information. This policy explains in detail how we collect, process, store and protect your data when you use our online casino platform.
Protecting Your Data Is judiku's Priority
We implement comprehensive technical and procedural security measures to ensure member information is always kept safe.
Personal Data Encryption
All sensitive member information is encrypted using 256-bit SSL technology. Data is transmitted and stored in encrypted form to prevent any unauthorised access.
No Disclosure to Third Parties
judiku does not sell, rent or disclose members' personal information to any third party without explicit consent, except as set out in this policy.
Layered Access Controls
Only authorised staff are granted access to member information, and only to the extent required to carry out their duties. All access is logged and monitored.
Secure Data Storage
Data is stored on servers protected by multiple layers of firewall. Regular backups are performed to ensure the continuity and integrity of member records at all times.
Malaysia Legal Compliance
judiku complies with Malaysia's Personal Data Protection Act (PDPA) 2010. We handle your data in accordance with internationally recognised data protection principles.
Privacy-Related Support
The judiku support team is available to assist with any questions regarding your privacy and data via live chat or email, 24 hours a day, seven days a week.
Introduction and Scope of This Policy
This Privacy Policy is issued by judiku ("we", "Platform") and applies to all users who access or register on the website judiku.onl, including all subpages, mobile applications and related services operated under the judiku brand.
By registering an account or continuing to use our platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.
judiku operates under international licensing and is committed to protecting the privacy of every member in line with recognised international standards, including Malaysia's Personal Data Protection Act (PDPA) 2010.
Types of Information We Collect
judiku collects your personal information through various means when you interact with our platform. The information collected includes, but is not limited to, the following categories:
Personal Identification Information:
- Full name as it appears on an official identification document (MyKad or passport)
- Date of birth for age verification purposes (21 years and above)
- Identity card number (MyKad) or passport number
- Current residential address including postcode and state
- An active mobile phone number registered in Malaysia
- A valid and active email address
Financial and Transaction Information:
- e-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay) for deposit and withdrawal purposes
- DuitNow and registered online banking (FPX) account information
- Records of all deposit and withdrawal transactions made through the platform
- Betting and gaming activity history
Technical Information:
- IP address of the device used when logging in or playing
- Type and version of the web browser used
- Session log data including login time, logout time and session duration
- Cookie data and similar tracking technologies for website functionality purposes
- General device location information (country and region only)
Purpose of Data Collection and Processing
Every piece of information collected by judiku has a clear and lawful purpose. We process your personal data based on one or more of the following legal grounds: your consent, contractual necessity, legal obligation or the platform's legitimate interests.
The main purposes of data processing include:
- Identity and age verification during the new account registration process
- Processing and verification of financial transactions including deposits and withdrawals
- Maintenance and management of member accounts including profile updates
- Detection and prevention of fraud, money laundering and platform abuse
- Fulfilling anti-money laundering (AML) and know your customer (KYC) compliance obligations
- Providing effective customer support services
- Sending promotional information, bonuses and offers to members who have agreed to receive them
- Improving the platform, user experience and system security
- Compliance with legal obligations and orders from relevant authorities
Information Sharing and Disclosure
judiku respects members' right to privacy and does not transfer or disclose your personal information to external parties without your consent, except in the following circumstances required by law or operational necessity:
Authorised Third-Party Service Providers:
We may share necessary information with authorised payment service providers — including e-wallet processors, DuitNow and FPX partner banks, and cryptocurrency exchange platforms — solely for the purpose of processing your financial transactions. All such providers are bound by strict confidentiality agreements.
Legal Obligations:
judiku may be required to disclose certain information to relevant authorities such as law enforcement agencies, regulatory bodies or courts, where there is a valid court order, legal requirement or investigation relating to financial fraud.
Protection of Platform Interests:
In situations where judiku detects attempted fraud, bonus abuse or money laundering activity, relevant information may be shared with the relevant authorities or recognised industry monitoring systems for the purpose of preventing financial crime.
Use of Cookies and Tracking Technologies
The judiku.onl website uses cookies and similar tracking technologies to ensure the platform functions properly and to provide a better experience for users. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login authentication, session management and account security. These cookies cannot be disabled.
- Functional Cookies: Store user preferences such as language and display settings to make return visits easier.
- Analytical Cookies: Collect anonymous data on how users interact with the platform to help us improve our services. This data does not contain information that directly identifies an individual.
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality and security of your account on the judiku platform.
Data Retention Period
judiku retains members' personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Following account closure, we may retain certain records for the period required by applicable law.
Financial and transaction records will be kept for the minimum period required by anti-money laundering (AML) legislation and applicable compliance requirements. Identity verification (KYC) information will be retained for as long as required by the relevant legal obligations.
Once the retention period has ended, your information will be securely deleted or anonymised so that it can no longer be linked to you personally, whichever is appropriate to our system requirements.
Personal Information Security
judiku implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, modification, disclosure or unlawful destruction.
The security measures we apply include:
- 256-bit SSL/TLS encryption for all data transmission between your browser and our servers
- Storage of passwords in hashed form that cannot be decrypted by any party
- Role-based access control (RBAC) to ensure only authorised staff can access sensitive data
- Continuous monitoring and regular security audits of the system
- Multi-layer firewall protection and intrusion detection systems (IDS)
- Strict data backup procedures and a tested disaster recovery plan
While we take all reasonable steps to protect your data, you also play an important role in keeping your account secure. Make sure your judiku account password is always strong, unique and not shared with anyone.
International Data Transfers
As judiku operates under international licensing, your personal information may be stored or processed on servers located outside Malaysia. In such cases, we ensure that all data transfers are carried out with adequate safeguards equivalent to the level of protection provided in Malaysia.
We only transfer data to jurisdictions or parties that comply with recognised data protection standards, and each such transfer is protected by a data transfer agreement that meets the requirements of applicable law. You have the right to know about any such data transfers and may contact us for further information.
Member Rights Relating to Personal Data
As a judiku member, you have certain rights regarding the personal information we handle.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification
If your information is inaccurate or outdated, you have the right to request an immediate correction.
Right to Erasure
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Restriction of Processing
In certain circumstances, you may request that we limit the way we process your data.
Right to Data Portability
You have the right to receive your data in a machine-readable format for transfer to another platform.
Privacy Policy Changes and Updates
judiku reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, relevant legal developments, or platform improvements. Any changes made will be displayed on this page along with the new effective date.
For changes considered material or significant, we will notify members via in-platform notifications or by email to the registered address. Continued use of the judiku platform after any changes are published means that you accept the updated terms.
We recommend that you review this Privacy Policy page periodically to ensure you are always aware of how we handle your personal information. If you do not agree with any changes, you have the right to close your account by contacting our support team.
Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, the judiku team is ready to assist you through the following channels:
- Live Chat: Available 24 hours a day, seven days a week on the judiku.onl platform in Malay and English
- Email: [email protected] — for detailed enquiries or requests related to data privacy rights
We aim to respond to all privacy-related enquiries within a reasonable timeframe. For requests involving formal data rights, we will verify your identity before processing any request to ensure the security of your account.
Join judiku with Full Confidence
Your privacy and security are the foundation of the trust we build together. Register a judiku account today and enjoy an online casino experience that is safe, fair, and fully protected.